Shipping Policy for Sweatshirt Embroidery
Thank you for choosing our sweatshirt embroidery services. We want to ensure that your experience with us is as smooth and enjoyable as possible. This shipping policy outlines the details of how we handle shipping for embroidered sweatshirt orders.
1. Order Processing Time:
After placing your order for embroidered sweatshirts, please allow us 2-5 business days for order processing and embroidery setup. During this time, we will prepare your chosen designs and finalize the embroidery process.
2. Shipping Methods:
We offer various shipping options to cater to your needs:
Standard Shipping: Estimated delivery within 5-7 business days after order processing.
Expedited Shipping: Estimated delivery within 2-4 business days after order processing.
International Shipping: Delivery times may vary depending on the destination country. Please allow 7-14 business days after order processing.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions and carrier delays.
3. Shipping Charges:
Shipping charges will be calculated based on your selected shipping method and the destination address. These charges will be displayed during the checkout process before you finalize your order.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment.
5. Shipping Address:
Please ensure that you provide an accurate and complete shipping address during the checkout process. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you need to make changes to your shipping address after placing your order, please contact our customer support as soon as possible.
6. Packaging:
To ensure that your embroidered sweatshirts arrive in perfect condition, we take extra care in packaging. Each sweatshirt is carefully folded and protected within appropriate packaging to prevent damage during transit.
7. Customs and Duties (International Orders):
For international orders, please be aware that customs duties, taxes, and fees may be applicable upon entry into your country. These charges are beyond our control and are the responsibility of the recipient.
8. Lost or Damaged Shipments:
In the rare event that your shipment is lost or arrives damaged, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory solution.
9. Shipping Restrictions:
We currently offer shipping to most locations, but there might be certain areas or countries where shipping is not available. If you encounter any issues during the checkout process, please reach out to our customer support.
We strive to provide the best service and ensure your embroidered sweatshirts are delivered to you in a timely and secure manner. If you have any further questions or concerns about our shipping policy, please don’t hesitate to contact us.