Privacy Policy
Thank you for choosing our sweatshirt embroidery e-commerce platform (“Platform,” “We,” “Us,” or “Our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services to customize and purchase embroidered sweatshirts. By using our platform, you agree to the terms described in this policy.
1. Information We Collect
1.1. Personal Information: When you create an account, place an order, or interact with our platform, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.
1.2. Embroidery Design: To fulfill your order, we collect the design and text you provide for embroidery on the sweatshirt.
1.3. Usage Information: We automatically collect information about your interactions with our platform, including your IP address, browser type, operating system, and pages visited. This helps us improve our services and provide a better user experience.
1.4. Cookies and Similar Technologies: We use cookies and similar technologies to track your preferences and actions on our platform. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1. Order Fulfillment: We use your personal information and embroidery design to process and fulfill your orders, including shipping and payment processing.
2.2. Communication: We may contact you regarding your orders, account updates, promotional offers, and important notices related to our services.
2.3. Improvement of Services: We analyze usage data to improve our platform’s functionality, design, and features, ensuring a seamless experience for all users.
2.4. Marketing: With your consent, we may send you marketing communications about our products, services, and promotions.
3. How We Share Your Information
3.1. Service Providers: We may share your personal information with third-party service providers who help us operate our platform, process payments, and deliver orders.
3.2. Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, safety, or the rights, safety, or property of others.
4. Your Choices
4.1. Account Information: You can update or delete your account information by logging into your account settings.
4.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting our customer support.
5. Security
We implement security measures to protect your personal information from unauthorized access and misuse. However, please be aware that no method of transmission over the internet is 100% secure.
6. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be effective when posted on the platform.
8. Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please contact our Privacy Team at 9380064676.
By using our platform, you agree to the terms outlined in this Privacy Policy. Thank you for entrusting us with your personal information.